Frequently Asked Questions
Everything you need to know about your order and the Ghost community.
How long does shipping take?
Standard domestic orders typically process within 3-5 business days. Once shipped, delivery usually takes 5-7 business days depending on your location.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain limited-edition drops may be final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your specific region.
How should I care for my Lonely Ghost apparel?
To preserve the quality of the fabric and prints, we recommend machine washing cold with like colors and hanging to dry or tumble drying on low heat.
Can I change my order after it's been placed?
Our team works quickly to fulfill orders. Once an order is placed, we have a very small window to make changes. Please email support immediately to see if an adjustment is possible.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible payment options through installments like Afterpay and Shop Pay.